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Archive for June, 2013

influencing

Values and the Art of Influencing

Posted by Bronia Szczygiel

It’s rare that a (training) day goes by when I don’t mention my old friend Aristotle and his words of wisdom on Influencing & Persuading – see my earlier post on decision making for more details.

Recently I’ve been giving more thought to the ethical bit of the triangle and how our values come into play when we’re influencing others, particularly those that are different to us.

And the assumptions we make about the values of those who manifest the same behaviours and decisions as us – does it necessarily mean they share our values?
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Building Business Relationships

Posted by Bronia Szczygiel

I was listening to the radio this morning and happened to hit on a discussion about unsolicited phone calls – you know the ones: “Mrs Forbes I hear someone in your household has had an accident”. To which the reply is “No they haven’t and we’re registered with the TPS”. Which sometimes gets rid of them and sometimes doesn’t.

That got me to thinking about the value of cold-calling as a means of building business relationships. It’s something I hate on both ends of the phone line.

But is it a necessary evil?

Or is there a better way?
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