For many reasons we can get exasperated with people as we try desperately to get them to do what we want.
The workplace can easily seem like a bloody battleground as wills collide over what needs to be done and how it should be achieved. Although some people thrive on conflict and actively seek it out – the majority of us find it stressful and exhausting.
It is amazing what you can accomplish if you do not care who gets the credit.
This wise quote is often attributed to Harry S Truman but actually Bob Woodruff said similar and rumour has it so did Eleanor Roosevelt – so, ironically, let’s leave who gets the credit for this as an open door…
Whatever the case, it seems that the neediness of our fragile egos can trip us up on a regular basis when it comes to influencing and negotiating effectively. The good news in conflict resolution is that much of this hassle is completely unnecessary.