It may surprise you to know that miscommunication is the norm.
We’re often surprised when someone misunderstands us. Situations where:
- What I say and what you hear are different
- I have a thought and think I’ve told you but I haven’t
- Despite being told many times, you still don’t remember what I said
- I don’t understand what you say, but don’t tell you
- I read more into your body language than is really there
- You don’t understand where I’m coming from and vice versa
- I think you’ve agreed to do something but you haven’t.
The list goes on and on!
So what can we do to make our communication clearer and more memorable?