I recently attended a one day course on personal impact and assertiveness. I would recommend it to a variety of people, it was not only appropriate for those wanting to become more assertive but also for those looking to ensure that they did not come across as too assertive when interacting with colleagues/clients.

The size of the group was good (approx 7 of us), enabling us to work well together as a group and also time for the trainers to focus on each of our individual needs. The day was well structured with a combination of role play, discussion, techniques and strategies for improving our impact. The trainers were experienced and knowledgeable and made a lot of effort to tailor the training to group and individual needs.