Blog

Building Business Relationships

I was listening to the radio this morning and happened to hit on a discussion about unsolicited phone calls – you know the ones: “Mrs Forbes I hear someone in your household has had an accident”. To which the reply is “No they haven’t and we’re registered with the TPS”. Which sometimes gets rid of them and sometimes doesn’t.

That got me to thinking about the value of cold-calling as a means of building business relationships. It’s something I hate on both ends of the phone line.

But is it a necessary evil?

Or is there a better way?
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Decisions, Decisions! The Art of Decisive Thinking

Making a decision can be fraught with tension.

What if it’s a bad decision? What if it’s a good decision but there was a better one?

The trouble is that fear of making a less than perfect decision often means that no decision is made at all and that can be even worse. Organisations can become dinosaur-like simply because decision making at the top is so painfully slow.

Or, maybe you know the decision you should make but there is something holding you back.

So how can we make decision making less painful?

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Changing behaviour for a different outcome: How do you break free of the same old patterns?

How much do you really think for yourself? I mean really question…

In the days after the death of Margaret Thatcher I’ve been struck by the enormous depth of feeling about her and her policies that many people still demonstrate on whichever side of the political fence they sit.

So clearly we don’t forget…or do we? You’d think the apparent high level of emotional response and political argument her death has generated would signify a clear memory of that era and the decisions made.

You’d think that as a nation and as leaders in the workplace we could learn from the triumphs and disasters of history to build a bigger and brighter future for all.  Read more