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Archive for December, 2011

All of a Twitter about Knowledge Transfer

Posted by Bronia Szczygiel

So it seems that Twitter is just a frivolous development not really worthy of our attention and surely no serious person would bother with it. But then that’s what they said about the telephone too…

Which got me thinking. When I worked in a science environment we had lots of really clever people (it was rocket science) and one of the problems was that they got old and retired – how inconsiderate. Succession planning and knowledge transfer was a nightmare. All that knowledge went with them so we ended up having to bring them back in when they should have been enjoying a well earned retirement. We used to daydream about being able to slurp all the knowledge out of their heads with a psychic vacuum cleaner.

And it’s not just in science either.

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Appraisals and Feedback – What are we actually feeding?

Posted by Liz McKechnie

Research shows (Blackwell, Trzesniewski, & Dweck, 2007) that whether we are giving positive or negative feedback the way we deliver it can have a long-term effect on the recipients’ ability to deal with immediate and future setbacks.

In work as in life, things don’t always run smoothly and there are bound to be setbacks and challenges. And whether we like it or not, part of our role as managers requires us to give appropriate feedback in order to redress the situation and/or to prevent the individual making the same mistake again.

Performance Management and Appraisals and Feedback

If the performance management and appraisal system is to be effective it’s important to think about how people in our teams deal with difficulties and, specifically, whether they go on to repair any damage done and to improve their future performance. Read more