I’m constantly asked by harried HR managers how we can ensure the learning from our soft skills training courses is sustainable back in the workplace.

The problem is that all too often people go on a training course, think ‘that’s interesting’ and then go on with their lives pretty much as before.

HR managers want to make sure they’re getting value for money and, what’s more, they want the training to actually change behaviours in the workplace. And so do we.

But change is not easy.

People are comfortable in their patterns and even when there’s a benefit to changing them they don’t always want to make the effort. And of course it does take effort.

There are definitely things that trainers, in partnership with HR managers and line managers, can do to help.
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