Wouldn’t it be nice if everyone always easily understood not only everything we said but our exact meaning? And then acted upon it happily! Unfortunately, sometimes there’s a mismatch between what we actually mean and how it’s interpreted by others.
How do we create the impact we choose?
How do we influence others so that we can be successful in getting things done?
Supporting staff in developing their communications skills and their confidence can make a big difference to the way your business operates. It means messages get delivered when they need to – even the most difficult ones. It means people can work together and cooperate creatively as a team. It means people can be great ambassadors for the company on a daily basis.
From assertiveness and personal impact to advanced techniques in networking and influencing skills, all of our courses will be tailored to suit your individual needs and style.
We know that we can’t change other people but we can change our own behaviour to create a different effect. On this popular course we explore the meaning of emotional intelligence and practice different choices to motivate, influence, and persuade others up and down the management chain.
On our Communication Skills course we explore the dynamics of communication, covering body language, voice, and use of space, with innovative techniques to support the most effective communication skills. We unpick real, challenges in communication from your life and work and learn how to tackle misunderstandings and move towards conflict resolution.
In our one day Assertiveness Training Course we explore what we mean by assertiveness, how unassertiveness and over assertiveness work, and how inappropriate levels can impact on our relationships with others. We provide useful, practical tools for improving your assertiveness – whether that means turning it up, turning it down or turning it on.
In this lively and very practical course we uncover the secrets of effective networking. You’ll learn how to work the room, how to join groups, how to talk to the right people, how to get your message across and even how to leave. The great thing is it’s fun!
A diverse workplace is more profitable for business and a more comfortable place to be. We explore how to get the most out of diversity within your team or organization, how you can bridge the gap to collaborate most effectively, and how best to understand and be understood by your colleagues.