I understand that any booking is subject to agreement with the following terms and conditions:

Bookings

You can book on-line, by phone or email. Bookings are confirmed automatically by email and you will receive a link to your booking on our system, Bookwhen.

If you haven’t received a confirmation email within 24 hours of booking do please let us know.

Joining Instructions

Joining instructions are available on your unique booking page – just follow the link in your email and all the details you need should be there.

If you have any questions please call us on +44 (0)20 3286 5446 or email info@aspire-leadership.co.uk

Price

The price for the course is that shown on the website at the time of booking. We reserve the right to change course fees without notice. Public course fees include tuition, refreshments, lunch and all training materials.

Any discounts given (for example, for charities) are at our discretion and apply at the time of booking only.

Payment

All charges for public courses are subject to VAT.

Payment for a public course is due on booking, if paying on-line, or within 30 days of invoice.

Online payments are processed through PayPal. You do not need a PayPal account to pay online, the system accepts credit and debit cards.

To pay by BACS or cheque please email info@aspire-leadership.co.uk or call +44 (0)20 3286 5446. Cheques should be made payable to Aspire Leadership.

Transfers, cancellation and postponement

Any form of non-attendance on a course is considered a cancellation. If you cancel, transfer or postpone a confirmed place on one our public courses a fee is payable as follows:

Notice                                       % Payable

More than 4 weeks                             50%

Between 1 and 4 weeks                      75%

Less than 1 week                               100%

If we cancel a course any fees you have paid will be refunded in full or you can transfer to another date at no extra charge; the choice is yours. You can substitute another delegate at no extra charge.

You may cancel a place by email to info@aspire-leadership.co.uk or, if you booked on-line, through the on-line booking system.

To postpone or transfer a place please email info@aspire-leadership.co.uk or call +44 (0)20 3286 5446.

Changes

Aspire Leadership reserves the right to make changes and improvements to the content of any of its public courses at any time without notice.

Satisfaction Guarantee

If you are not completely happy with the course please speak to the trainer on the day as soon as possible. In the unlikely event that the course still does not measure up, we will refund your course fee in full. Any claims for a refund must be made in writing (email will be fine) within 48 hours of the close of the course.