How to be calm and cool in a crisis (or a presentation…)

Posted by Liz McKechnie

If you can keep your head when all about you

Are losing theirs….

This famous quote from Rudyard Kipling’s “If…” poses the question so many of us face on a daily basis in our work lives but also at home as the stresses and strains of domestic life pull us and push us sometimes to breaking point.

How do some people seem to remain calm so much of the time?

On our Presentation Skills courses and often on Personal Impact and Assertiveness courses people ask us for advice on how to handle nerves and anxiety when facing intimidating or downright scary situations.

Well here’s one practical thing you can do that you probably already exercise elsewhere in your life.

You can change your focus. Read more

3 Questions on Creativity

Posted by Bronia Szczygiel

I was giving a talk recently to a group of women engineers and asked the question:

Which is the most creative of all the disciplines, across the humanities, arts, sciences, engineering and social sciences?

There was no question in the minds of the group - it had to be one of the arts.

Drama maybe? After all Tom Stoppard was pretty revolutionary in stretching the boundary between actor, play and audience.

What do you think?

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Walk a mile in their moccasins

Posted by Bronia Szczygiel

We’re often asked whether we ever find it difficult to do the stuff that we train others to do – like understanding where someone else is coming from or how they are motivated.

And the answer is a resounding


If we didn’t we wouldn’t be human.

It takes effort, time and energy – so it’s got to be worth it.

And some people are just not worth the effort!

Read more